- Conduct on-going research and benchmark against industry best practices.
- Evaluate existing workflows and perform best practice benchmark gap analysis.
- Perform analytics to determine level of impact and use outcomes to prioritize projects.
- Ensure KPI to always be up to date and enable the company founders to achieve its weekly, monthly, quarterly KPI and the rolling forecast.
- Be a catalyst in the quarterly Board meetings and ensure a smooth end-end execution.
- Monitor and ensure execution of points discussed in all morning meetings.
- Conduct and record market intelligence review on the competition including the fundraising aspect
- Proactively participate in conducting and updating the management on competitor’s future strategies Including funding.
- Ensure SOP’s for each process in the organization across all the departments. SOP on booking flights, online and other travel arrangements.
- Ensure ISO 9001 KPI guidelines are followed during creation, management, and modification of the KPI.
- Assist Divisional Heads in setting budgets for their respective areas viz. marketing, training, travel etc.
- Organize cross functional groups across departments to work collaboratively towards the effective and productive pre-determined goals.
ACCOUNTING & COMPLIANCE
- Ensure timely and accurate preparation & submission of any other statutory returns/reports applicable to India, Singapore and the UAE offices.
- Periodic (quarterly/annual) submission of all applicable regulatory reporting and statutory filings including, but not limited to IT, GST and VAT returns.
- Manage and monitor all ledger accounts of the company.
- Monitor against pre-set budgets and proactively escalate compliance on a monthly basis with RAG (Red, Amber, Green) flags.
- Responsible for handling audit related matters from open to close (internal/external audits) in India, Singapore and the UAE.
- Ensure strict adherence to the policies relating to claims/reimbursements/any kind of expenditure (travel, training etc.)
- Responsible for maintaining vigilance over costs and come up with creative ideas for cost management/savings.
- Handle payments to referral partners and any other external service providers appointed by the company.
- Manage all banking relationships for the purpose of managing the financial matters of the company.
OTHERS
- Negotiate with vendors for the best contracts and manage vendor relationships including internal approval process to accept vendors.
- Monitor payments to vendors and necessary documentation.
- Ensure timely payment of salaries, allowances and incentives.
- Ensure that rules/requirement of authorized signatories is adhered to in all banking transactions.
- Give suggestions for improvement of the accounting software/systems.
- Ensure timely supply of office supplies and maintenance of office infrastructure and facilities.
- Handle any administration related activities entrusted by the company from time to time.
- Monitor payments to vendors and necessary documentation.
- Ensure strict adherence to the policies relating to claims/reimbursements/any kind of expenditure (travel, training etc.)