We are looking for a Chief Technology Officer to own retail, omnichannel, and digital commerce technology — building the platforms and customer experience that will carry the brand through 4x store growth.

Position:

Chief Technology Officer Experience : 15+ years Location:

Mumbai

THE ROLE This is a builder's mandate, not a maintainer's role. You will spend the first 6–8 months hands-on — doing the groundwork yourself before scaling a team — as you help transition a founder-led culture into a professionally managed one, while preserving the trust and values built over eight decades.

KEY RESPONSIBILITIES ● Define and own the retail and digital commerce technology roadmap to support scaling from 12 to 51 stores ● Select and implement POS and store-management systems that scale across a rapidly growing network ● Build or upgrade the e-commerce platform and mobile app for a seamless omnichannel journey ● Implement CRM and loyalty systems suited to a high-trust, high-value jewellery brand ● Build commerce data infrastructure and analytics to support merchandising and expansion decisions ● Partner with the Head of IT on integration with core ERP, infrastructure,



and cybersecurity ● Build and lead the retail/commerce technology team from the ground up ● Champion technology adoption and digital transformation across a founder-led organisation

WHAT WE'RE LOOKING FOR ● 12+ years of progressive technology leadership experience, with 3–5+ years in a CTO/VP Technology (Retail/Commerce) role ● Proven experience building retail or e-commerce technology platforms from scratch ● Experience in retail, e-commerce, luxury, or multi-location consumer businesses; jewellery sector exposure a plus ● Track record supporting rapid, multi-location scale-up (store network expansion) ● Hands-on, execution-first mindset with the patience to operate in a founder-led environment ● Graduate degree required; Master's/MBA preferred

WHY JOIN ● Rare opportunity to build a commerce technology charter from zero for a legacy brand entering hypergrowth ● Direct access to founders and top leadership ● High-visibility mandate at a listed, rapid-scaling consumer business ● Be part of shaping India's next major pan-India jewellery retail story

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📌 Chief Technology Officer (Mumbai)
🏢 Leadership Tilt
📍 Mumbai