Exclusive Jewellers is a tech-enabled personalised jewellery brand helping customers design and create jewellery that is truly their own.
We work closely with customers to understand their stories, ideas, and preferences, and turn them into personalised jewellery through our design and technology-led process.
About the Role
We are looking for a Sales Executive Intern who can take ownership of customer conversations from the first enquiry to conversion.
You will work directly with potential customers, understand their requirements, guide them through the buying process, coordinate with the design team, and help close sales.
This is a hands-on sales role where you will get real experience in customer acquisition, consultative selling, follow-ups, and closing.
What You'll Do
- Respond to and qualify leads coming through WhatsApp, Instagram, and other channels
- Speak with customers over calls and WhatsApp to understand their jewellery requirements
- Understand customer budget, preferences, and timeline
- Explain our personalised jewellery process and guide customers through it
- Follow up consistently with interested customers
- Coordinate with the design and production teams to move orders forward
- Maintain accurate lead and sales information in our CRM
- Work towards weekly and monthly sales targets
- Identify opportunities to improve our sales process and customer experience
Who We're Looking For
- Robust communication and interpersonal skills
- Comfortable speaking with customers over calls and WhatsApp
- Confident, energetic, and proactive
- Good follow-up discipline
- Willingness to learn and take ownership
- Interest in sales, startups, and entrepreneurship
- Previous sales experience is a plus, but not mandatory
What You'll Learn
- Consultative and D2C sales
- Lead qualification and conversion
- Customer psychology and objection handling
- CRM and sales funnel management
- How a jewellery startup operates from lead to delivery
- Working directly with a founder and cross-functional teams