Company Description Gleuhr Wellness Pvt Ltd., founded by Gagan Sidhu, is a skincare brand dedicated to addressing diverse skin needs with tailored, science-backed formulations. The company focuses on creating products that honor individual beauty and support healthier, more vibrant skin. Gleuhr’s mission is to provide effective solutions for a wide range of skin concerns through carefully researched and passionately developed skincare.

Team members join a brand that values innovation, personalization, and customer confidence in their skincare journey.

Designation: Sales Coordinator

Department: Sales / D2C

Employment Type: Full time

Experience: 1–3 Years

Industry: Skincare / Wellness / Beauty / Healthcare / D2C

Working Days: 6 Days a Week

Weekly Off: 1 Rotational Week Off

Working Hours: 9:30 AM – 6:30 PM

Employment Agreement: 12 Months

Job SummaryWe are looking for a Sales Coordinator to support and drive our D2C sales conversion process. The candidate will be responsible for managing leads, coordinating customer follow-ups, supporting sales closures, maintaining CRM records, and ensuring that every potential customer is properly followed up until conversion.

The ideal candidate should have strong communication, coordination, follow-up, and customer-handling skills, with a robust focus on sales conversion and target achievement.

Key Responsibilities





- Manage and coordinate D2C leads and customer enquiries received through calls, WhatsApp, website, social media, and other channels.
- Follow up with customers regularly to convert leads into successful sales.
- Handle customer queries and understand their requirements.
- Assist customers with suitable product/service information and guide them through the sales process.
- Support the sales team in lead conversion and payment closure.
- Maintain accurate and updated customer and lead information in the CRM.
- Ensure timely follow-up of new, pending, and previously contacted leads.
- Track lead status including New, Contacted, Follow-up, Converted, and Lost.
- Re-engage old and inactive leads to generate additional sales opportunities.
- Coordinate with internal teams to ensure smooth order processing and customer experience.
- Maintain daily sales and follow-up reports.
- Monitor assigned leads and ensure there is no lead leakage due to missed follow-ups.
- Identify customer objections and coordinate with the sales team to improve conversion.
- Maintain proper documentation of customer communication and sales activities.
- Assist in achieving daily, weekly, and monthly sales targets.
- Provide regular updates to the reporting manager regarding sales performance and pending leads.

📌 Sales Coordinator (Chandigarh)
🏢 Gleuhr wellness
📍 Chandigarh