KEY PERFORMANCE OBJECTIVES

Serve as the single point of accountability for all SAP Basis operations across ECC and S/4HANA
Ensure high availability, stability, and performance of SAP systems and databases
Independently manage and execute all transports, system changes, and technical operations
Minimize production issues through proactive monitoring and root cause resolution
Successfully support S/4HANA transformation and dual landscape operations (ECC + S/4)
Maintain full ownership of system governance, documentation, and audit readiness

ESSENTIAL DUTIES AND RESPONSIBILITIES

End-to-End SAP Basis Ownership
Own and execute all SAP Basis activities across SAP ECC, SAP S/4HANA, and related databases
Operate as a self-sufficient Basis expert with minimal reliance on internal resources
Serve as the primary technical authority for all SAP platform operations

SAP System Administration & Operations
Administer SAP systems including:
Application servers and instances
Client management and system configurations
Background job scheduling and management
Ensure consistent system performance, uptime, and reliability across all environments

Transport & Change Management (Full Ownership)
Independently manage entire transport lifecycle across DEV, QA, and PROD
Ensure proper sequencing, dependency management, and release execution
Plan and execute cutover activities for releases, patches, and emergency fixes
Enforce strict change control and governance standards

Monitoring, Troubleshooting & Incident Management
Perform continuous system monitoring (performance, jobs, dumps, locks, database health)
Diagnoses and resolve:
System dumps (ST22)
Work process issues (SM50/SM66)




Performance bottlenecks (ST03, DB tools)
Act as the first and primary responder for all SAP Basis-related incidents
Lead root cause analysis and implement permanent fixes

SAP Landscape Lifecycle Management
Plan and execute:
SAP upgrades (ECC enhancement packs, S/4HANA upgrades)
Kernel upgrades and patching
SAP Notes and support package implementation
Manage system refreshes, client copies, and environment synchronization
Support S/4HANA migration and ongoing dual-system operations

Database & HANA Administration
Manage and monitor all associated databases, including SAP HANA and any underlying DB platforms
Perform database-level activities:
Performance monitoring
Backup coordination and recovery support
Capacity planning and optimization
Ensure database stability aligned with SAP application performance

Integration & Interface Stability
Monitor and support technical connectivity across:
IDocs, RFCs, APIs, and middleware integrations
Troubleshoot failures impacting integrations with external platforms (e.g., eCommerce, Salesforce, payment systems)
Ensure stable communication between SAP and connected systems

Disaster Recovery & System Resilience
Own and execute backup and recovery procedures
Support and validate disaster recovery readiness
Participate in DR testing and ensure system recoverability





Vendor Coordination (Escalation-Only Model)
Engage external Basis vendors only for emergencies or specialized support
Retain full ownership of issue identification, coordination, and resolution
Ensure vendor deliverables meet internal standards and timelines

On-Call & Emergency Support
Participate in on-call rotation to support:
Urgent patching activities
Production outages and critical incidents
System recovery and emergency fixes
Provide after-hours and weekend support when required to ensure business continuity

Continuous Improvement
Identify opportunities to improve automation, monitoring, and system performance
Standardize and streamline Basis processes across ECC and S/4HANA
Reduce operational risk through proactive system management

SKILLS & QUALIFICATIONS

Required Qualifications
7–12 years of hands-on SAP Basis experience
Proven experience as a lead or sole Basis administrator responsible for full system ownership
Robust expertise supporting SAP ECC and SAP S/4HANA environments
Mandatory experience with SAP HANA and underlying databases
Deep experience with:
Transport management
System monitoring and troubleshooting
SAP upgrades, patching, and lifecycle management
Experience supporting production environments with on-call responsibilities

Preferred Qualifications
Experience supporting S/4HANA conversions or brownfield/greenfield implementations
Exposure to SAP on cloud infrastructure (Azure, AWS, RISE with SAP)
Familiarity with integration environments (CPI, middleware, APIs)
Experience operating in lean teams with high ownership expectations

📌 SAP Basis Administrator (Pune)
🏢 Sonny's Enterprises Inc. - Conveyorized Car Wash Equipment Leader
📍 Pune