Job Description

Job Summary

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We are looking for a System Admin Trainee who is interested in building a career in IT infrastructure and system administration. The candidate will work closely with the IT team to provide day-to-day technical support, troubleshoot hardware and software issues, and assist in managing network, security, and IT assets.

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Key Responsibilities

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- Provide first-level IT support to employees for hardware and software-related issues.
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- Assist in setting up and configuring laptops, desktops, printers, and other IT equipment.
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- Support user account creation, access management, and basic system configurations.
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- Assist with troubleshooting LAN, Wi-Fi, Internet, and network connectivity issues.
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- Support in managing switches, routers, firewalls, and VPNs.
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- Assist with basic monitoring of servers, network devices, and system performance.
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- Support FortiGate and Sophos firewall administration under the guidance of senior team members.
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- Assist in maintaining CCTV, ESSL biometric systems, and other office IT infrastructure.
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- Maintain IT asset records, documentation, and inventory.
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- Assist with ISO 27001-related IT documentation and compliance activities.
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- Coordinate with ISPs and IT vendors for basic technical support and service requests.
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- Maintain records of IT incidents, troubleshooting activities, and asset allocation.
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- Follow IT security, access-control, backup, and system maintenance procedures.
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Required Skills

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- Preferred Relevant IT/networking certifications
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- Basic knowledge of System Administration & Networking
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- Hardware and software troubleshooting
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- Basic understanding of Firewalls and VPN
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- Basic knowledge of Windows operating systems
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- IT asset management
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- Basic understanding of IT security
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- Positive documentation skills
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- Good communication and problem-solving skills
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Educational Qualification

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Bachelor's/Diploma in Computer Science, Information Technology, Computer Applications, or a related field.

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Familiar with IT infrastructure and system administration are encouraged to apply .

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Good to Have

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- Basic knowledge of LAN/WAN, TCP/IP, DNS and DHCP
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- Familiarity with CCTV or biometric systems
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Key Skills

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IT Support | System Administration | Networking | Hardware/Software Troubleshooting | Firewall & VPN | IT Asset Management | Windows Administration | Network Support | ISO 27001 Awareness | Vendor Coordination

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📌 System Admin Trainee (Thiruvananthapuram)
🏢 Appfabs Incorporation
📍 Thiruvananthapuram