Role Description This is a full-time, on-site role located in South Delhi for a Sales and Customer Relations Executive (freshers). The role involves welcoming customers, understanding their needs, and presenting suitable products with clear and polite communication. The executive will handle client queries, support billing and order processes, and maintain records of customer interactions.
Daily activities include ensuring merchandise is well-presented, supporting visual display standards, and assisting in basic inventory checks. The role also includes following up with clients when required, promoting customer satisfaction, and collaborating with the team to meet sales and service goals.
Qualifications
- Candidates should possess strong Interpersonal Skills and Client Relations abilities to build trust and rapport with customers.
- Candidates should possess Customer Satisfaction and Customer Service skills to handle queries,
resolve concerns, and ensure a positive in-store experience.
- Candidates should possess clear and professional Communication skills, both verbal and written, to interact effectively with customers and team members.
- Ability to work in office full-time in South Delhi, including weekends or retail peak hours as required.
- Comfort with basic retail operations, such as billing, handling cash or digital payments, and maintaining product displays.
- Enthusiasm to learn, attention to detail, and a customer-focused mindset; prior internship or retail exposure is an advantage but not mandatory.
- Minimum educational qualification: completion of secondary education; higher education in business, marketing, or related fields is beneficial.