Kofax/ Tungsten Automation Responsibility of / Expectations from the Role 1 Hands-on experience with Kofax Communication Server (KCS), TCOSS, TC/Web, and TC/LINK. 2 Solid understanding of fax and voice technologies, VoIP (Voice over IP), and unified communications. 3 Experience with SQL Server or Oracle for managing messaging databases and reports 4 Reporting & Analytics 5 System Configuration & Security 6 Workflow Administration