Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team.

- To handle customer complaints and ensure resolution;
- Guiding Technicians for non-solvable complaints on their own.
- Visiting consumers site along with Technicians on random basis to understand their ways of working.
- Quality of complaint closure
- Extensive travel of 16-20 days in a month
- Managing Set of Technicians
- Market Visit - Dealer Visit and Consumer Site visit
- Plumber Meets - To brief on Function and Technicality of Recent Products on recently launched, on existing products - Product features - Collecting feedback and plumbers requirement Shop Meets as per sales team requests in various towns of the division.
- Product Panel display - at distribution/dealer/sub-dealers counter and at all show rooms - Allotting Technicians and monitoring the completion of this activity within the set SLA
- Training to SO newly inducted
- Accompanying Sos in business meetings, whenever required
- He may be allotted any additional responsibility necessitated at the unit
- Job is transferable from one division to another division, as per companys requirement.

📌 Regional Service Coordinator (Bengaluru)
🏢 Asian Paints
📍 Bengaluru