Role Summary

Responsible for leading plant quality activities covering internal manufacturing quality, customer quality, supplier quality, audits, inspection controls, ISO compliance, documentation, and quality improvement initiatives. The role involves handling customer complaints, warranty issues, supplier concerns, NCRs, audits, FAI / PPAP documentation, and ensuring plant quality KPIs are achieved.

Key Responsibilities - Plant Customer Quality

Lead and manage plant quality activities for manufacturing, customer, and supplier requirements

Monitor daily quality control, inspections, audits, and issue resolution

Drive quality improvement to reduce customer complaints, internal rejections, supplier defects, and warranty concerns

Monitor quality KPIs and ensure achievement of plant quality targets

Handle customer complaints, warranty issues, containment, RCA, corrective actions, and closure

Coordinate customer audits including GPA audits, Torque audits, RTM audits, and special process audits

Prepare customer FAI documents, 3.1 certificates, inspection reports, and compliance documents

Ensure effective implementation of inter-process quality controls

Monitor daily rejection data and initiate corrective actions for recurring defects

Ensure proper instrument calibration and inspection readiness

Key Responsibilities - Quality System, Supplier Quality NPI

Ensure compliance with ISO 9001 and maintain audit documentation

Plan internal audits and ensure timely closure of audit findings

Manage NCRs, corrective actions, preventive actions, and effectiveness reviews

Manage supplier quality issues, incoming material concerns, and supplier corrective actions





Conduct supplier audits and follow up on supplier improvement plans

Verify supplier material certificates including 3.1 certificates

Monitor supplier performance and support supplier development activities

Ensure supplier FAI audit and compliance

Support new product introduction, new process implementation, and product transfer activities

Coordinate with production, engineering, supply chain, and quality teams for product launch readiness

Ensure PFMEA, Control Plan, PPAP, FAI, inspection standards, and process documents are prepared and implemented

Handle commodities such as rubber, machined parts, castings, plating, and heat treatment components

Skills Required

Strong knowledge of QA / QC in manufacturing industries

Valuable working knowledge of ISO 9001, PPAP, PFMEA, FAI, NCR, and 8D methodology

IATF knowledge will be an added advantage

Experience in customer complaint handling and warranty issue resolution

Experience in supplier quality management and supplier audits

Knowledge of internal audits, customer audits, and certification audit

Good communication in English, Hindi, and Kannada

Ability to coordinate with international teams

Preferred Industry Background

Rolling stock / railway component manufacturing

Automotive Tier 1 or Tier 2 companies

Customer exposure with Alstom, BEML, Indian Railways, or similar customers preferred

Experience: 7-10 Years for B.E./B.Tech OR 10-12 Years for Diploma

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Quality - Lead (Bengaluru)
🏢 Bloom Engineering
📍 Bengaluru