Quality Analyst (Chat) (Bengaluru)

Quality Analyst (Chat) (Bengaluru)

01 Sep
|
Qubic
|
Bengaluru

01 Sep

Qubic

Bengaluru

Roles and Responsibilities :

- Monitor customer interactions through chats to ensure high-quality service standards are met.

- Identify areas for improvement and provide feedback to team members on their performance.

- Develop and maintain a thorough understanding of the company's products, services, and policies.

- Collaborate with other teams to resolve complex issues and improve overall process efficiency.

Job Requirements :

- 1-8 years of experience in a similar role within the internet industry.

- Robust analytical skills with ability to identify trends and patterns in data analysis.

- Excellent communication skills with ability to effectively communicate findings and recommendations.

📌 Quality Analyst (Chat) (Bengaluru)
🏢 Qubic
📍 Bengaluru

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