E-Commerce Chat, Email & Voice Support Executive (US Process)

StarNova Technologies is hiring enthusiastic and customer-focused professionals for an E-Commerce Chat, Email & Voice Support Executive (US Process) role.

This is an excellent chance for fresh graduates and early-career professionals looking to build a career in customer support and international operations.

Job Details
Job Type: Full-Time
Work Mode: Work From Office
Shift: 09:30 AM – 6:30 PM ( 1 Hour Break)
Location: Nyati Emporius, Baner, Pune.
Salary: 22000/- to 28000/- monthly (Based on Skills)

Key Responsibilities
Handle customer queries through Chat and Email Support.
Assist customers with product, order, and purchase-related inquiries.
Resolve customer concerns professionally.
Handle voice interactions whenever required.
Maintain accurate CRM records.
Follow company SOPs and client guidelines.

Eligibility




Graduation Mandatory (Any Stream)
Freshers & Experienced Candidates Can Apply
Excellent Written & Spoken English Communication Skills
Basic Computer Knowledge
Customer-centric attitude and problem-solving skills

Preferred Skills
Chat Support / Email Support experience
Basic MS Office knowledge
Good typing speed and accuracy
Ability to work in a professional workplace

Selection Process
Application Screening
HR Interview
Client Interview
Final Selection & Offer

If you‘re passionate about customer service and want to work in a professional workplace with growth opportunities, we‘d love to hear from you.

Apply now and become a part of StarNova Technologies.

Website:

📌 E Commerce Chat, Email & Voice Support Executive Us Process Pune
🏢 StarNova Technologies
📍 Pune