Key Requirements
Solid knowledge of computer hardware, software, applications, operating systems, and basic networking .
Excellent communication and customer service skills.
ITIL certification preferred.
Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence .
Ability to resolve issues remotely and escalate complex incidents when required.
Experience with knowledge base and ticket documentation.
Interview Details:
In-Person Interview (Only One Round)
location -Bangalore/Hyderabad
Date: Thursday, 3rd September
📌 Information Technology Support Analyst Hyderabad (India)
🏢 Artech
📍 India
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