Key Responsibilities
System Implementation
Install, configure, and customize Microsoft Dynamics 365 Retail POS (MPOS/CPOS).
Integrate POS with ERP, CRM, and payment gateways.
Customization & Development
Develop extensions using ASP.NET, C#, typescript, SQL and Commerce SDK.
Migrate Retail SDK to Commerce SDK.
Support & Maintenance
Provide L2/L3 technical support for POS systems.
Perform upgrades, patches, and database optimization.
Training & Documentation
Conduct user training sessions.
Create technical documentation, troubleshooting guides, and performance reports.