TCS Hiring for AWS Infra Support Engineer

Experience Range: -

06 To 08 Years (Mandatory) (Note: Candidates below 6 years of IT experience shall not be considered) Job Locations :

Bengaluru, Hyderabad

JOB DESCRIPTION

Role Overview:

We are seeking a skilled L1.5 Support Engineer with robust expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.

Key Responsibilities:

Monitor application and infrastructure alerts and respond within SLA. Perform initial troubleshooting, issue triaging, and escalate when required. Manage incidents, service requests, and change requests using ServiceNow/Jira. Ensure system uptime, performance, and reliability. Collaborate with L2/L3 teams and development teams for issue resolution. Maintain documentation and knowledge base articles. Support deployment activities and CI/CD pipelines.

Required Skills:

1) AWS Infrastructure : Experience with AWS services: EC2, EBS, ECS, EKS, RDS, S3, Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling. Basic knowledge of IAM roles and cloud security best practices. Familiarity with Code Pipeline and CI/CD workflows. Experience with Ansible Tower and Python scripting.

2) Monitoring & Ticketing Tools: Hands-on experience with Datadog (Synthetic & RUM Monitoring). Working knowledge of Splunk ITSI and AWS CloudWatch. Experience in ServiceNow (CRQ, Incident, MIM, CTASK, SCTASK) and Jira.

3) Source Code Management: Experience with GitHub for version control.



Knowledge of Nexus Repository management.

4) Application Runtime & Middleware: Experience with Apache Tomcat and Apache HTTP Server. Support for Java-based applications. Working knowledge of Adobe Experience Manager (AEM – Author, Publisher, Dispatcher, Cache). Basic Python knowledge.

5) Operating Systems: Hands-on experience with Linux (RHEL and Amazon Linux). Knowledge of shell scripting, Linux commands, and SSL certificates.

Minimum Qualification: 15 years of Full Time Education

Interested candidates kindly share your updated resume to

[email protected]

along with filling the following details to maximize your chances of getting calls from TCS. The details are as follows:

Section 1: Basic Details: Candidate Name: Email ID: Phone Number: Current Location (City): Preferred Location (City):

Section 2: Educational Details: Highest Regular Full‑Time Qualification (Diploma / Graduation / Post Graduation / Others) 10th Completion Year 12th / Intermediate Completion Year Graduation Completion Year Post‑Graduation Completion Year

(if applicable)

Section 3: Work Experience: Current Company Name Total Experience (in years) Number of Companies Worked Employment Timeline (Example: Company A – 2021 to Present, Company B – 2019 to 2021)

Section 4: Compensation Details:

Current CTC (in LPA) Expected CTC (in LPA) Notice Period (Immediate / 15 Days / 30 Days / 60+ Days)

Section 5: Documentation & Compliance (Yes / No):

Valid ID Proof Available (Aadhar & Pan Card): (Yes/No) Educational Documents Available: (Yes/No) Employment Documents Available: (Yes/No) UAN Number Available: (Yes/No)

📌 AWS Infra Support Engineer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru