Job Description
Title : Senior Admission Counsellor/ Team Lead
nLocation : Chandigarh
nWorking Days : 6 Days [Monday – Saturday]
nTimings : 10:30 AM to 07:30 PM
n
nAbout UpGrad :
nEstablished in 2015, UpGrad is Asia’s largest integrated Learning, Skilling, and Workforce Development company. We offer a diverse range of programs in high-growth fields such as Data Science, Machine
nLearning, Product Management, MBA, Digital Marketing, and Entrepreneurship. Our mission is to revolutionize the way people learn by creating accessible, high-quality educational experiences that empower individuals to thrive in their qualified career.
n
nJob Scope :
nA successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in UpGrad’s programs and offerings. As an Admission Profiler you will serve as the vital link between UpGrad’s potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their
nrequirements,
and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors.
n
nResponsibilites & Duties :
n• Engage with assigned leads and promptly initiate contact through the
nauto dialer system.
n• Qualify leads by assessing their interest, needs, and eligibility for UpGrad's
nprograms.
n• Build rapport, credibility and establish trust with leads through effective
ncommunication and active listening.
n• Schedule Video Counselling [VC] sessions with Admission Counsellors for
nqualified leads.
n• Coordinate schedules and ensure smooth communication between leads
nand Admission Counsellors to facilitate the enrollment process.
n• Maintain accurate records of lead interactions and follow-up activities in
nthe CRM system.
n
nBasic Eligibility Criteria :
n• Minimum of 2 years of Edtech-sales experience (Study Abroad is preferred ),
nwith at least 1 year spent