Job Title:

Ticketing Executive Department:

Travel & Tourism Location:

Chennai Experience:

1–3 Years Employment Type:

Full-Time

Job Summary We are looking for a

Ticketing Executive

to handle domestic and international flight bookings, ticket issuance, cancellations, reissues, refunds, and customer queries. The candidate should have good knowledge of airline reservation systems and be able to provide efficient and accurate travel solutions.

Key Responsibilities Handle

domestic and international flight bookings and reservations . Issue, reissue, cancel, and modify air tickets. Handle

ticket refunds, cancellations, date changes, and no-show cases . Check flight schedules, availability, fares, and applicable airline rules. Provide suitable flight options based on customer requirements and budget. Coordinate with airlines, travel agents, and customers regarding ticketing issues. Maintain accurate records of bookings, tickets, payments, and cancellations. Handle customer queries and provide timely assistance. Ensure compliance with airline policies and fare rules. Prepare daily/weekly ticketing and sales reports.



Coordinate with the accounts and operations teams for payment and reconciliation. Follow up on pending bookings, payments, refunds, and ticket confirmations.

Required Skills Good knowledge of

domestic and international airline ticketing . Knowledge of

GDS/CRS systems

such as Amadeus, Galileo, Sabre, or similar. Knowledge of fare rules, baggage policies, cancellation and refund procedures. Valuable communication and customer-handling skills. Good knowledge of MS Office, particularly

Excel . Strong attention to detail and accuracy. Ability to work under pressure and meet deadlines. Good coordination and problem-solving skills.

Qualification Any degree/diploma in

Travel & Tourism, Hospitality, Aviation, or a related field . Relevant experience in airline ticketing or travel agency operations is preferred.

Preferred Experience 1–3 years

of experience in domestic/international ticketing. Experience with

Amadeus / Galileo / Sabre

will be an advantage.

Contact Details:

Number: +91 91500 84875 Email: [email protected]

📌 Ticketing Manager (Chennai)
🏢 Excel Group
📍 Chennai