01 Sep
|
Infosys BPM
|
Pune
Experience: 4 years in Order/Contract Management
Qualifications: Graduate/Postgraduate
Order Management:
Responsibilities/ Skills:
- Order Management: Oversee the entire order management lifecycle, from order creation to fulfillment.
- Query Resolution: Experienced in analyzing and effectively addressing billing enquiries.
- ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
- Tool Knowledge: Working knowledge of SFDC or other CRM tools.
- Stakeholder Management: Collaborate effectively with various stakeholders within client organizations.
- Technical Skills: Proficient in MS Office, especially Excel.
- Flexibility: Willingness to work in any shift and from an office environment.
- Communication: Booking Orders and conveying complex information to stakeholders through clear written and verbal communication
- Training o Identify training needs by evaluating strengths and weaknesses o Translate requirements into trainings that will groom employees for the next step of their career path o Ability to design and develop training manuals, and course materials o Ability to provide process training to a team o Manage structured learning sessions and monitor their quality results
Key Requirements:
- Ready to work from office all days
- Versatile to work in any shift
- Excellent communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy.
- Ability to work independently and collaboratively.
Desired Requirements:
- Experience in the shipping industry
📌 Order Management (Pune)
🏢 Infosys BPM
📍 Pune