Operations & Support Executive

Location:

Janakpuri, New Delhi

Employment Type:

Full-Time

Salary:

₹15,000 per month

Experience:

0–1 Years

Education:

Bachelor’s Degree – Mandatory

Working days:

6 days a week

About Us

We are a fast-growing EdTech company focused on helping individuals build practical, industry-relevant skills and improve their career and professional opportunities.

We work across education, digital skills, performance marketing, and financial markets

, with a strong focus on delivering high-quality learning experiences and building scalable digital products.

As we continue to grow, we are looking for a highly organized and dependable individual to join our team and support our day-to-day operations.

About the Role

We are looking for a detail-oriented and proactive Operations & Support Executive who can take ownership of data management, reporting, internal coordination, communication, and operational tasks.

This role is ideal for someone who is highly comfortable with MS Excel, works accurately with data, communicates clearly, and takes responsibility for getting things done

.

This is not a basic data-entry role

. The person will be expected to understand the data they are working with, maintain accurate records, prepare reports, coordinate with different teams, and proactively identify and resolve discrepancies.

Key Responsibilities

- Manage, organize, update, and maintain operational data and records.
- Work extensively on MS Excel and Google Sheets for data management, tracking, reporting, and analysis.
- Prepare and maintain daily, weekly, and monthly reports .





- Monitor data accuracy and proactively identify discrepancies, missing information, or inconsistencies.
- Maintain operational trackers, databases, documents, and reports.
- Coordinate with internal teams to collect and consolidate required information.

- Handle day-to-day communication and follow-ups with internal teams, customers, and other stakeholders.
- Track pending tasks and ensure timely follow-up and closure.
- Support management with data, reports, and operational information when required.

- Assist in improving internal processes and maintaining organized workflows.
- Handle business information with a high level of accuracy and confidentiality.

Required Skills

MS Excel — Mandatory The candidate should have strong practical knowledge of MS Excel , including:

- VLOOKUP / XLOOKUP
- Pivot Tables
- IF and other commonly used formulas
- Filters & Sorting
- Conditional Formatting
- Data Cleaning & Organization
- Reporting
- Working with large datasets

Candidates with only basic Excel knowledge will not be suitable for this role. Communication & Professional Skills

- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Good analytical and problem-solving ability.
- Strong organizational and time-management skills.




- Ability to handle multiple tasks and meet deadlines.
- Proactive approach toward work and follow-ups.
- Ability to work independently as well as collaboratively with a team.

Eligibility

- Bachelor’s Degree is mandatory.
- 0–1 years of experience in Operations, Business Support, Data Management, Administration, or a similar role is preferred.
- Freshers with exceptional Excel skills and strong communication abilities may also apply.
- Candidates should be comfortable working with data and Excel on a daily basis.

Who Would Be a Good Fit? We are looking for someone who:

- Takes ownership rather than waiting for instructions.
- Is extremely attentive to details and accuracy.
- Enjoys working with data and finding discrepancies.
- Can communicate clearly and professionally.
- Is disciplined, organized, and dependable.
- Learns quickly and adapts to new processes and tools.
- Is comfortable taking responsibility for tasks from start to finish.
- Wants to grow with a fast-moving company.

Why Join Us?

- Prospect to work in a fast-growing EdTech environment .

- Exposure to operations, business processes, data, and cross-functional teams.
- Opportunity to develop strong skills in Excel, business operations, and communication .

- Direct exposure to a growing business and its day-to-day operations.
- Performance-driven environment with opportunities to take on greater responsibilities.

Compensation ₹15,000 per month The role offers an opportunity for the right candidate to grow with the organization based on performance and contribution.

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