Operations Executive – BNI Franchise

Location: Sohna Road, Gurgaon

Employment: Full-Time

Salary:₹30,000 - 35,000/month + Performance Incentives

Working Hours: Mon–Fri, 9:30 AM–6 PM | 2nd & Last Saturday Off

About the Role

We are looking for a proactive and organized Operations Executive to manage day-to-day BNI franchise operations, support chapters and members, coordinate events, manage data, and contribute to membership growth and retention.

Key Responsibilities

Support BNI chapters, members, and leadership teams

Coordinate meetings, events, trainings, and workshops

Manage member data, CRM, reports, and dashboards

Track renewals, retention, referrals, and visitor conversion

Follow up with members and visitors

Support new chapter launches and growth initiatives

Manage schedules, documentation, invoicing, and administrative tasks

Resolve member queries and ensure smooth operations

Required Skills





Robust communication & relationship management

Excellent organizational and time-management skills

Advanced MS Excel & Google Workspace

CRM, reporting, and presentation skills

Event coordination experience

Proactive, detail-oriented, and ownership-driven

Qualifications & Experience

Graduate in Business/Commerce/Management/Marketing or related field

1–3 years experience in operations, administration, customer success, events, training, membership, or franchise businesses

MBA preferred but not mandatory

Experience with networking/membership organizations is an advantage

Ideal Candidate

Someone who enjoys interacting with business owners and professionals, can manage multiple responsibilities, works with data comfortably, and takes ownership of tasks from start to finish.

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