WHAT YOU WILL DO

Core Job Responsibilities

- Inventory Scheduling:

Assist with reprint planning based on inventory/market needs, costing analysis, and final checklist approvals before printing.

- Cross-Functional Coordination:

Coordinate with Production, Sales, Warehouse, Accounts, and Logistics teams to ensure smooth business execution.

- Process Monitoring:

Track branch stock availability, print schedules, website orders, and invoice filing.

- Escalations &
- Approvals:

Handle payment delay follow-ups with the Accounts team and approve the destruction of damaged copies.

E-Commerce, Branch Billing &

- Author Relations

- CocoBlu &
- Amazon Operations:

Handle PO receipts, warehouse flips, weekly reporting, appointment scheduling, billing, and dispute management (PQV/PV).

- Website Management:

Manage order downloads, local/foreign dispatches, payment gateway reconciliation (Razorpay/CC Avenue), and Shiprocket processing.

- Branch &

- Author Coordination:

Manage branch transactions (invoices, GRN, CN), transparency sticker printing, author stock requirements, and contract reviews.

- Client Accounts:

Handle Crossword dropship orders, monthly billing, payment follow-ups, and POD billing for Repro/Manipal.

Production &

- Inventory Planning

- Book Costing:

Prepare book costing.

- Production Management:

Update gross production and value reports; monitor print schedules and follow up with Delhi/Mumbai printers.

- Stock &
- Sales Planning:

Plan stock/sales requirements for BL and FL; track inventory shortfalls and drive branch reprint order fulfilment.

- Operational Support:





Assist with costing analysis and follow up on available stock transfers.

Order Processing &

- Warehouse Coordination

- PO Execution:

Download POs, coordinate with the Warehouse team for stock marking, and prepare bills for verification and upload.

- Dispute &
- Return Logistics:

Manage damaged/defective returns, issue Credit Notes (CN), and oversee DF (Direct Fulfilment) inbound stock updates and order printing.

Cataloguing &

- Online Listings

- Listing Management:

Create new title pre-order listings, manage Brand Registry, and remove fake online listings.

- Catalogue Maintenance:

Control the Flipkart listing catalogue and the Master MRP sticker/catalogue system.

Author &

- Foreign Shipments

- Client Relations:

Handle author email replies, process author sales data, and manage general website customer queries.

- Export Logistics:

Handle foreign and export shipments for authors and complimentary copies.

Chain Store Management

- Retail Operations:

Coordinate major chain store PO processing, dispatch coordination, and order follow-ups.

REQUIRED QUALIFICATIONS AND EXPERTISE

- Experience:

3–5 years of experience handling Microsoft Office, Amazon Vendor Central, Brand Registry, and Flipkart operations, with broad publisher inventory distribution and Tally-linked standard sales/export registers. Deep comfort with managing financial inputs, including PO flows, PURT tracking, Credit Notes (CN), and multi-point shipping verification metrics.

- Operational Skills:

Robust coordination skills in managing cross-team outputs from Logistics, Production, and Accounts.

📌 Operations and Production Coordinator (Onsite Mumbai)
🏢 Jaico Publishing House
📍 Mumbai