Company Description Toll is a global logistics and supply chain leader, helping move the businesses that support communities around the world. With more than 16,000 team members, Toll provides logistics, transport, and forwarding solutions to over 20,000 customers across 500 sites in 29 markets and a network spanning 150 countries. Backed by over 130 years of experience and proudly part of Japan Post, the company focuses on delivering essential goods such as food, fuel, medicine, and rescue services.

Team members work in collaborative, supportive environments with approachable leaders, industry-leading training, and opportunities to take on diverse challenges. Toll encourages curiosity, problem-solving, and meaningful connections to drive progress and expand its global reach.

Role Description The Ocean Freight Operations Senior Coordinator is a full-time, on-site role based in Maharashtra, India. This role oversees end-to-end ocean freight operations, including booking and coordinating shipments, monitoring schedules, and ensuring timely delivery in line with customer and carrier requirements. The coordinator manages documentation and administrative processes such as bills of lading, customs-related paperwork, and invoicing to maintain accuracy and compliance.

Daily responsibilities include liaising with customers, carriers, and internal teams to resolve issues, optimize routes, and handle service queries.



The role also involves tracking key performance indicators, analyzing operational data to improve efficiency, and supporting continuous improvement initiatives within the freight operations team.

Qualifications

- Candidates should possess solid Analytical Skills to interpret shipment data, identify trends, and support operational decision-making.
- Candidates should possess effective Communication skills to coordinate with customers, carriers, and internal stakeholders.
- Candidates should possess Operations Management skills to oversee ocean freight processes, scheduling, and resource coordination.
- Candidates should possess Customer Service skills to manage inquiries, handle escalations, and maintain high service standards.
- Candidates should possess Administrative Assistance skills to manage documentation, records, and compliance-related tasks.
- Knowledge of international ocean freight procedures, Incoterms, and basic customs regulations is highly beneficial.
- Experience in logistics, freight forwarding, or supply chain operations, preferably in ocean freight, is an advantage.
- Proficiency in MS Office and logistics or freight management systems, along with strong organizational and time-management abilities.
- Relevant diploma or degree in logistics, supply chain, business, or a related field is preferred.

📌 Ocean Freight Operations Senior Coordinator (Maharashtra)
🏢 Toll Group
📍 Maharashtra