01 Sep
|
Iravan Technologies
|
Pune
01 Sep
Iravan Technologies
Pune
Hiring: NICE CXone Senior Developer
Required Skill: NICE CXone Sr. Developer
Design, develop, implement, and customize NICE CXone applications
Build integrations between CXone and enterprise systems such as CRM, WFM, and reporting tools
Support migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
Translate Cisco call flows and routing scripts into NICE CXone equivalents
Work with NICE CXone APIs, RESTful services, and connectors for third-party systems
Develop automation scripts for provisioning and configuration
Work closely with infrastructure engineers, QA teams, and Cisco/NICE support
Prepare technical documentation, migration guides, and code repositories
Build conversation AI flows (chatbot, voicebot) using Cognigy AI or Omilia AI
Tools & Technologies:
NICE CXone Mpower
CRM – Salesforce, MS365 Dynamics
Cognigy AI, Omilia AI
- Dialer – Personal Connect or 3rd Party
? Work Location: PAN India
Preferred Locations: Bangalore, Pune, Hyderabad
📌 NICE CXone Senior Developer (Pune)
🏢 Iravan Technologies
📍 Pune