About the Role

We are hiring a Network Security L2 Engineer with strong hands-on expertise in Fortinet or FortiGate firewalls to manage, monitor, and support enterprise-level network security infrastructure. The candidate will play a crucial role in incident handling, firewall configuration, and proactive monitoring, ensuring high availability and security compliance.

Roles &

- Responsibilities

Incident Management &

- L2 Support

- Provide Level 2 support for network security issues, incidents, and service requests.
- Act as an escalation point for L1 engineers, ensuring timely resolution within defined SLAs.
- Perform root cause analysis (RCA) for recurring network and firewall-related issues.
- Handle incident prioritization, troubleshooting, and resolution for critical outages.

Firewall Configuration &

- Management

- Implement, configure, and maintain FortiGate firewall policies, including:
- Access control policies
- NAT and port forwarding rules
- User-based policies
- Configure and troubleshoot:
- IPSec VPN (Site-to-Site)
- SSL VPN (Remote access)
- Manage and fine-tune security profiles such as:
- IPS (Intrusion Prevention)
- Antivirus
- Web Filtering
- Application Control

Monitoring &

- Performance Management

- Monitor firewall health, logs, and traffic using:
- FortiAnalyzer / FortiManager
- SIEM tools (if applicable)
- Analyze logs for anomalies, threats, and performance issues.
- Ensure high availability and uptime of security devices.
- Perform capacity planning and tuning of firewall resources.

Change &

- Patch Management

- Execute firewall changes as per change management processes (ITIL).
- Perform firmware upgrades, patching, and maintenance activities.
- Validate changes post-implementation to ensure no service disruption.

Security &

- Compliance





- Participate in security audits and vulnerability assessments.
- Identify security gaps and recommend mitigation strategies.
- Ensure firewall rules and configurations align with organizational security policies.

Documentation &

- Reporting

- Maintain detailed documentation of:
- Network diagrams
- Firewall rules
- Incident reports and SOPs
- Generate reports on incidents, performance, and capacity metrics.

Collaboration &

- Vendor Coordination

- Work closely with:
- Network teams
- Cloud/Infrastructure teams
- SOC and security teams
- Coordinate with Fortinet TAC and vendors for advanced issue resolution.

Requirements

Job Requirements

Required Technical Skills

Core Skills (Mandatory)

- Robust hands-on experience with:
- Fortinet FortiGate Firewalls
- Expertise in:
- Firewall policy configuration and rule optimization
- NAT, ACLs, and traffic flow analysis
- In-depth knowledge of:
- TCP/IP, OSI Model, Subnetting
- Basic routing concepts (static routes, OSPF/BGP fundamentals)

Networking &

- Security

- Experience in:
- IPSec VPN &
- SSL VPN configuration and troubleshooting
- IDS/IPS concepts and deployments
- Network traffic analysis and packet capture tools

Tools &

- Platforms

- FortiManager / FortiAnalyzer (preferred)
- SIEM tools (Splunk, QRadar, etc. – basic exposure)
- Monitoring tools (SolarWinds, PRTG, etc.)

Preferred Qualifications

- Fortinet Certifications (NSE4 / NSE5 / NSE6)
- CCNA / CCNP (Security or Routing &
- Switching)
- Exposure to multi-vendor firewall environments:
- Palo Alto
- Cisco ASA / Firepower
- Check Point

Soft Skills

- Strong analytical and troubleshooting skills
- Effective communication and stakeholder management
- Ability to work independently and under pressure
- Proactive approach to problem-solving

📌 Network Security Engineer- (Hyderabad)
🏢 SHI Solutions India
📍 Hyderabad