Job Description
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.
nWhat we are looking for
nRole: Incident Management
nExperience Range: 5 to 10 Years
nLocation: Chennai
nInterview Date: 05th September 26 (09:00 AM to 12:00 PM)
nInterview Venue: Gate 04, TCS Siruseri Campus,Plot No. 1, G‑1, SIPCOT Information Technology Park
nNear Siruseri Special Economic Zone (SEZ), Navalur Post, Siruseri, Chennai – 603103, Tamil Nadu
nNote-While coming for Walkin:-
n· Please carry 2 or more copies of updated resume, 2 Passport size photo along with Govt ID proof(Xerox 2 copies)
n· Please do not bring personal laptop or electronic gadgets to TCS premises.
nMust Have:
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- Responding to a reported service incident, identifying the cause, and initiating the incident management processn
- Prioritizing incidents according to their urgency and impact on the businessn




- Coordinating with stakeholders and communicating the status and resolution of incidentsn
- Work closely with the service desk, the initial point of contact for all IT issues, ensuring a streamlined incident reporting and response process.n
- Coordinate with various technical support levels, from first-level support handling basic issues to advanced technical specialists tackling complex problems.n
- Ensure that incident resolution aligns with broader IT operational goals and compliance standards.n
- Responsible for carefully documenting every incident as soon as it is identified and recordingn
- Responsible for the early detection of IT disruption using advanced monitoring toolsn
- Swiftly identify the origins and scope of incidents, upon detection, undertake a thorough analysis to understand the underlying causes and implications.n

nGood to Have:
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- Ability to handle multiple technology tasks and work independently as well as a team membern
- Robust techni

📌 Incident Management 05th Sep 26 Walkin Chennai (Tamil Nadu)
🏢 Tata Consultancy Services
📍 Tamil Nadu