nExperience: 4 years to 6 years
nLocation : Delhi/NCR
nInterview Mode: Virtual Drive
nInterview Date: 06-Aug-26
nInterview Time: 10 AM to 5 PM
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nMust-Have
nKey Responsibilities
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- Provide advanced first-line support for devices, applications, and access issuesn
- Troubleshoot Windows 11 issuesn
- Manage accounts in AD, Entra IDn
- O365 conceptsn
- Support Intune devices and resolve policy/app issuesn
- Perform SCCM troubleshootingn
- Intune MDMn
- Log and resolve incidents within SLAsn
- Conduct initial problem analysis and document findingsn
- Assist users with OneDrive, Teams, Outlook, and Microsoft 365n
- Monitor systems and infrastructure alertsn
- Perform triage, correlate incidents, and assess impactn
- Coordinate with resolver teams during outagesn
- SolarWinds knowledgen
- Track service health and recurring alertsn
- Support maintenance tasks and ensure uptimen
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n15 years of Continuous Education.
📌 Service Desk Analyst (New Delhi)
🏢 Tata Consultancy Services
📍 New Delhi
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