Job Description

· The Engineer should resolve assigned desktop issues and tasks. · End user support and managing Helpdesk. · Excellent knowledge on MS Windows 10 & 11 operating system. · Knowledge on installation & configuration of Applications like Autodesk, AutoCAD and Architecture · Excellent knowledge on MS Windows Server 2012, 2016, 2019, 2022. · Hands-on working Knowledge on Active Directory, GPO, DHCP / DNS record updates. · Knowledge on Server Infrastructure for 2012 to 2022. · Knowledge of troubleshooting on Windows & MAC Systems. · Installation & troubleshooting of MS Office products. · Strong troubleshooting knowledge of Outlook, Email issues. · Solid Knowledge and experience on O365 Management Portal & Licensing. · Knowledge and experience on SharePoint and OneDrive. · Knowledge on MS Azure, MS Intune & Cloud technologies. · Hands on troubleshooting knowledge of LAN/WAN issues, Wi-Fi AP configurations. · Ability to install/configure & troubleshoot various types of printers. · Ability to configure email accounts,



outlook on PC & Mobile devices. · Knowledge on various Backup Technologies, Veeam backup, Cloud Backup, Acronis. · Understanding of Windows Servers & Hyper-V, Virtualization. · Knowledge on Firewalls, FortiGate, Sonic Wall, Sophos. · Knowledge of Video Conferencing systems & Configurations in Meeting Rooms. · Knowledge on CCTV, NVR, DVR configuration and settings. · Demonstrate proactive approach. Identify and suggest possible improvements on procedures. · Carry out preventive maintenance as per the scheduled calendar. · Knowledge on Assets Management, Assets & Inventory Documentation. · Excellent attitude towards user support & possess strong communication skills. Candidate must be an Immediate Joiner. Work Experience: 6 Years. Certification: MCSE / MCP / MCITP MCSA CCNA Location: Ahmedabad, India. Salary: 40,000 - 50,000 INR Per Month.

📌 IT Support EngineerAhmedabad, India (Immediate Joiners Only) (Ahmedabad)
🏢 IBT: No. 1 Outsourcing Company in Middle East
📍 Ahmedabad