Job Description
Candidates ready to join immediately can share their details via email for quick processing. CCTC | ECTC | Notice Period | Location Preference [email protected] Act fast for immediate attention ⏳ Must-Have Skills 9+ years of IT experience with strong hands-on expertise in STIBO STEP / STIBO MDM. Extensive experience in Application Production Support and Incident Management. Robust knowledge of Master Data Management (MDM) concepts and best practices. Hands-on experience with SQL for data analysis, validation, troubleshooting, and reporting. Experience in monitoring and supporting inbound and outbound data feeds. Experience in User Access Management and AD (Active Directory) administration. Ability to investigate, troubleshoot, and resolve STEP configuration and technical issues within SLA timelines. Experience in deploying, testing, and supporting STEP software releases. Strong understanding of data quality, data governance, and data stewardship processes. Experience performing root cause analysis (RCA) and implementing preventive actions.



Hands-on experience with STEP scripting, configuration changes, and enhancement activities. Experience with ServiceNow, Jira, or similar ticketing tools. Robust documentation, communication, and stakeholder management skills. Good-to-Have Skills Experience in STIBO STEP upgrades, migrations, and platform optimization. Knowledge of ETL tools, data integration frameworks, and API-based integrations. Exposure to workflow configuration and business process automation within STEP. Experience with regression testing, system testing, and release management processes. Understanding of cloud platforms and enterprise data architecture. Experience working in Agile/Scrum environments. Leadership experience in managing support teams and coordinating with business stakeholders. Key Responsibilities Provide end-to-end production support for STIBO STEP MDM applications. Monitor system health, application performance, and data pr

📌 Lead II (Bengaluru)
🏢 UST
📍 Bengaluru