01 Sep
|
NTT DATA
|
Bengaluru
01 Sep
NTT DATA
Bengaluru
Job Description
Job Description Summary
nEndpoint Security Engineer plays a critical role in the delivery and support of advanced endpoint security services for our clients.
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nPrimary Objectives
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- Provide expert-level support and incident response for security platformsn
- Lead complex troubleshooting and configuration tasksn
- Collaborate with clients to tailor security policies to their needsn
- Maintain documentation and contribute to knowledge base developmentn
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nMain Duties / Key Accountability
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- Act as the subject matter expert (SME) for endpoint security toon
- Handle L3 escalations from Clientn
- Configure and optimize email filtering, DLP, encryption, and threat protection policiesn
- Conduct root cause analysis and provide detailed incident reportsn
- Collaborate with client IT and security teams to implement best practicesn
- Assist in onboarding current clients and integrating endpoint security solutionsn
- Monitor platform health and performance, ensuring SLAs are metn
- Support endpoint security tools (e.g., CrowdStrike, Microsoft Defender for Endpoint, Palo Alto XDR, Trellix, etc) as neededn
- Participate in change management and security governance processesn
- Provide mentorship and training to junior team membern
- Accept, manage and update service requests to ensure contracted Service Level Agreements are metn
📌 Senior Security Engineer (Bengaluru)
🏢 NTT DATA
📍 Bengaluru