Location : Vadodara (Work from office)
Shift : US/Night Shift

Role Overview
We are looking for an experienced System Administrator to manage enterprise Microsoft 365 (Global Admin scope), VMware compute environments, and deliver high-quality L2/L3 support to end users and internal teams. The role owns day-to-day administration, reliability, security hygiene, and escalation handling across identity, collaboration, and virtualization platforms.
Key Responsibilities
Microsoft 365 / Office 365 (Global Admin)
- Administer and operate Microsoft 365 tenant as Global Admin (or equivalent privileged admin roles with least-privilege practices).
- Manage Entra ID (Azure AD): users, groups, roles, Conditional Access, MFA, and SSO integrations.
- Administer Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.
- Handle licensing, mailbox management, distribution lists, shared mailboxes, and retention/compliance policies.
- Support device management via Intune / Endpoint Manager where applicable.
- Perform tenant health checks, security alerts review, and audit log investigation.




- Execute joiner-mover-leaver (JML) processes and privileged access reviews.

VMware - Compute Creation & Management
- Create, configure, and manage VMware vSphere / ESXi compute resources (VMs, templates, snapshots, clones).
- Manage compute capacity: CPU, memory, storage allocation, and resource pools.
- Perform VM lifecycle operations: provisioning, resizing, migration (vMotion), and decommissioning.
- Monitor host/cluster health, performance, and availability; remediate compute-related incidents.
- Coordinate with storage/network teams for datastore, networking, and backup readiness.
- Maintain documentation for VM standards, naming conventions, and build checklists.

L2 / L3 End-User Support
- Provide L2 and L3 technical support for Windows endpoints, identity, M365 apps, and virtualization-related user issues.
- Troubleshoot complex incidents escalated from L1 (login, mail, Teams, Sha

📌 System Administrator (Vadodara)
🏢 VikingCloud India
📍 Vadodara