IT Operations Specialist – Certificate, DNS & Identity Management
Location – Pune
Job Type – Full Time

Looking for an experienced IT Operations Specialist – Certificate, DNS & Identity Management to manage and support enterprise certificate lifecycle, DNS infrastructure, and identity management services. The ideal candidate should have strong hands-on experience in SSL/TLS certificates, PKI, DNS, Active Directory, hybrid identity, Azure/Entra ID, and IT operations , with a focus on security, automation, reliability, and continuous improvement.

Responsibilities
Manage the complete SSL/TLS certificate lifecycle , including issuance, renewal, monitoring, deployment, and certificate inventory
Administer PKI and certificate management solutions , including certificate templates, CSR generation, and key management
Manage internal and external DNS infrastructure , DNS records, and domain lifecycle activities
Support domain registration, renewal, transfer, and DNS-related risk mitigation activities
Administer Active Directory and Microsoft Entra ID in hybrid identity environments
Manage Group Policy (GPO), directory services, users, roles, and access configurations
Troubleshoot authentication issues involving MFA, SSO, Conditional Access, SAML, and OIDC
Manage Azure resources including subscriptions, resource groups, and RBAC assignments
Develop scripts and automation to improve certificate, DNS, and identity management operations
Monitor platform health, certificate expiry, DNS availability, and operational risks
Collaborate with security, infrastructure, application,



and regional IT teams to ensure reliable service delivery
Maintain operational documentation, processes, runbooks, and knowledge repositories
Drive standardization, automation, and continuous improvement across global IT operations

Must-Have Qualifications
Bachelor’s degree in Engineering, IT, Computer Science, or equivalent qualification
7+ years of overall IT experience in enterprise or shared services environments
3+ years of hands-on experience in SSL/TLS certificate and certificate lifecycle management
Strong experience with PKI, OpenSSL, Certbot, ACME, CSR generation, and key management
Solid hands-on experience in DNS administration and domain lifecycle management
5+ years of experience in Active Directory, directory services, and hybrid identity environments
Hands-on experience with Microsoft Entra ID, GPO, MFA, SSO, and Conditional Access
Knowledge of SAML, OIDC, service principals, and Azure RBAC
Experience with automation and scripting, preferably Python or PowerShell
Strong understanding of ITIL, incident management, change management, and service operations
Excellent troubleshooting, stakeholder management, and communication skills
Ability to work effectively with global, cross-functional, and multicultural teams

Good to Have
Experience with Sectigo Certificate Manager (SCM)
Knowledge of DNSSEC
Experience with advanced certificate use cases such as code signing, device certificates, SAML, and client authentication
Experience with APIs and automation integrations
Knowledge of Power BI or other operational reporting tools
ITIL Foundation certification

📌 IT Operations Specialist-Certificate, DNS, and Identity Management (Pune)
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