The key result areas (KRAs) will be:

- achievement of quarterly revenue target, RFx / Bid response
- prospect to order conversion %
- quality of deliverables (proposal response, due diligence reports)
- internal stakeholder / external customer feedback

Active involvement and ownership in the ‘lead to closure’ cycle for BPO IFS opportunities by leading the following activities:

- Create pro-active proposals for clients in discussion with sales teams
- Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities, Hexaware Technologies et al) to ensure timely and high quality proposal submission
- Present proposed solutions to end clients
- Manage client visits at Hexaware centers during lead to closure cycle
- Lead right sourcing prospect due diligence exercises at client locations
- Single point of contact (working closely with the Hexaware onsite sales and account teams) for senior client stakeholders for all active proposals
- Good understanding of pricing models, engagement models and operating models
- Ability to own discussions with pricing / finance teams to ensure Hexaware proposals are competitively priced
- Strong skills in storytelling and building narratives in the backdrop of client requirements, covering operations run, Digital transformation and Change.
- Involve junior members of the team in the above activities and provide guidance and mentoring to the new joiners in the team




- The role will require thorough knowledge of Hexaware’s capability and credentials in BPO and the existing solutions and offerings in this space
- Act as a custodian of all go to market (GTM) decks and offerings for specific area aligned within Institutional Banking
- Drive creation and publishing of thought papers to analyst groups and Hexaware stakeholders on Hexaware’s differentiated offerings
- Drive efforts to identify market Fintechs and internal IP solutions for new offerings and Go-to-market initiatives for allocated area

Criteria:

- Over 10-12years of relevant work experience in presales, and at least 14 years of total work experience
- Good experience in BPO pre-sales (bid management, due diligence etc.) in banking (corporate / commercial banking / investment banking / asset management/custody); managing global clientele will be a major advantage
- Candidates with experience in sales & business development / consulting / program management / domain SMEs in Banking or Capital Markets may also apply
- Prior industry experience in banking (corporate / commercial banking / investment banking / asset management/custody) with a global bank will be an advantage
- Experience of leading teams (direct and cross-functional) is a pre-requisite
- Candidate’s willingness to travel (short duration to domestic and global locations) in short notices is a key business pre-requisite
- Excellent communication skills is a key pre-requisite
- Qualification: Graduate with MBA (MBA not mandatory but preferred)

Shift Timings: Flexible to business requirements

📌 Manager - Sales (India)
🏢 Hexaware
📍 India