Core strengths / capabilities
- Requirements & analysis: discovery workshops, user stories, epics, acceptance criteria, NFRs, prioritization support
- Process & operational design: as-is/to-be, Visio, service blueprints, controls and handoffs
- Data & integration awareness: data lineage, field mapping, event flows, basic SQL (where relevant)
- Delivery support: backlog refinement, sprint support, UAT planning/execution, triage, defect management
- Stakeholder management: influencing across Product, Tech, Ops, Compliance/Risk; explicit written comms
- Quality & governance: traceability, change impact assessment, RAID management, documentation discipline
📌 Manager (Gurugram)
🏢 EXL
📍 Gurugram