01 Sep
|
Policybazaar.com
|
Mumbai
01 Sep
Policybazaar.com
Mumbai
Interested candidates please contact Dhriti- (phone hidden)
Location: Sector 44, Gurugram
(Walk-in Interviews only)(No virtual interviews) Employment Type: Full-time Salary range: 2.5 - 4LPA, depending on relevant experience. Job Description: Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work setting where you can grow and develop your skills. Responsibilities: - Handle customer inquiries via phone. - Provide detailed information about our products and services. - Assist customers in making informed decisions about their insurance needs.
- Maintain accurate records of customer interactions and transactions. - Resolve customer complaints in a professional and timely manner. - Collaborate with team members to improve customer satisfaction. Requirements: - Experience: 0-4 years in customer service or sales. - Excellent communication and interpersonal skills. - Ability to handle high-pressure situations and resolve conflicts effectively. - Basic computer skills and familiarity with CRM systems. - Strong problem-solving abilities and attention to detail. - High School Diploma and Bachelor's degree preferred. Working Conditions: - 6-day working week. We do not conduct virtual interviews.
Dhriti Garg
📌 Customer Service Representative (Mumbai)
🏢 Policybazaar.com
📍 Mumbai