Job Description
Job Summary
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nWe are looking for a System Admin Trainee who is interested in building a career in IT infrastructure and system administration. The candidate will work closely with the IT team to provide day-to-day technical support, troubleshoot hardware and software issues, and assist in managing network, security, and IT assets.
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n Key Responsibilities
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- Provide first-level IT support to employees for hardware and software-related issues.n
- Assist in setting up and configuring laptops, desktops, printers, and other IT equipment.n
- Support user account creation, access management, and basic system configurations.n
- Assist with troubleshooting LAN, Wi-Fi, Internet, and network connectivity issues.n
- Support in managing switches, routers, firewalls, and VPNs.n
- Assist with basic monitoring of servers, network devices, and system performance.n
- Support FortiGate and Sophos firewall administration under the guidance of senior team members.n
- Assist in maintaining CCTV, ESSL biometric systems, and other office IT infrastructure.n




- Maintain IT asset records, documentation, and inventory.n
- Assist with ISO 27001-related IT documentation and compliance activities.n
- Coordinate with ISPs and IT vendors for basic technical support and service requests.n
- Maintain records of IT incidents, troubleshooting activities, and asset allocation.n
- Follow IT security, access-control, backup, and system maintenance procedures.n

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n Required Skills
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- Preferred Relevant IT/networking certificationsn
- Basic knowledge of System Administration & Networkingn
- Hardware and software troubleshootingn
- Basic understanding of Firewalls and VPNn
- Basic knowledge of Windows operating systemsn
- IT asset managementn
- Basic understanding of IT securityn
- Positive documentation skillsn
- Good communication and problem-solving skillsn

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n Educational Qualification
nBachelor's/Diploma in Computer Science, Information Techno

📌 System Admin Trainee (Thiruvananthapuram)
🏢 Appfabs Incorporation
📍 Thiruvananthapuram