· The Engineer should resolve assigned desktop issues and tasks.· End user support and managing Helpdesk.· Excellent knowledge on MS Windows 10 & 11 operating system.· Knowledge on installation & configuration of Applications like Autodesk, Auto CAD and Architecture· Excellent knowledge on MS Windows Server 2012, 2016, 2019, 2022.· Hands-on working Knowledge on Active Directory, GPO, DHCP / DNS record updates.· Knowledge on Server Infrastructure for 2012 to 2022.· Knowledge of troubleshooting on Windows &

- MAC Systems.· Installation & troubleshooting of MS Office products.· Strong troubleshooting knowledge of Outlook, Email issues.· Robust Knowledge and experience on O365 Management Portal &
- Licensing.· Knowledge and experience on Share Point and One Drive.· Knowledge on MS Azure, MS Intune &
- Cloud technologies.· Hands on troubleshooting knowledge of LAN/WAN issues, Wi-Fi AP configurations.· Ability to install/configure & troubleshoot various types of printers.· Ability to configure email accounts,



outlook on PC &
- Mobile devices.· Knowledge on various Backup Technologies, Veeam backup, Cloud Backup, Acronis.· Understanding of Windows Servers &
- Hyper-V, Virtualization.· Knowledge on Firewalls, Forti Gate, Sonic Wall, Sophos.· Knowledge of Video Conferencing systems &
- Configurations in Meeting Rooms.· Knowledge on CCTV, NVR, DVR configuration and settings.· Demonstrate proactive approach. Identify and suggest possible improvements on procedures.· Carry out preventive maintenance as per the scheduled calendar.· Knowledge on Assets Management, Assets &
- Inventory Documentation.· Excellent attitude towards user support & possess strong communication skills. Candidate must be an Immediate Joiner. Work Experience:6 Years.

Certification: MCSE / MCP / MCITPMCSACCNALocation: Ahmedabad, India. Salary:40,000 - 50,000 INR Per Month.

📌 It Support EngineerAhmedabad, India (immediate Joiners Only) (Ahmedabad)
🏢 IBT: No. 1 Outsourcing Company in Middle East
📍 Ahmedabad