Global Banking Support Executive International Voice Process

Immediate Joiners Preferred

Job Overview

We are hiring experienced professionals for the position of Global Banking Support Executive for a reputed International Banking Voice Process.

The role involves handling customer interactions related to banking services, international payments, transactions, and account-related queries. Candidates with prior experience in an International Voice Process and strong English communication skills are encouraged to apply.

This is an excellent opportunity for professionals looking to build a long-term career in international banking customer support and financial services.

Job Details

Job Title: Global Banking Support Executive

Process: International Banking Voice Process

Experience: Minimum 1 year in International Voice Process Mandatory

CTC: Up to 6 LPA, based on experience and interview performance

Shift: Rotational Night Shifts

Work Schedule: 5 Days Working | 2 Rotational Weekly Offs

Joining: Immediate Joiners Preferred

Key Responsibilities

- Handle inbound and outbound calls from international customers in a professional and courteous manner.
- Assist customers with queries related to banking services, accounts, transactions, payments, and financial service requests.
- Understand customer concerns and provide accurate and timely resolutions.
- Handle customer queries related to international banking transactions and payment-related services.
- Maintain a high level of customer service and ensure a positive customer experience.
- Accurately record customer interactions and update information in the required systems.
- Follow process guidelines, quality standards, security procedures, and compliance requirements.
- Meet defined productivity, quality, customer satisfaction, and process performance targets.




- Escalate complex or sensitive customer issues to the appropriate team as per the defined process.

Eligibility Criteria

- Minimum 1 year of experience in an International Voice Process is mandatory.
- Candidates with experience in International Banking, Financial Services, Banking Customer Support, BPO, or International Customer Service will be preferred.
- Excellent spoken and written English communication skills.
- Strong active listening and customer-handling skills.
- Good problem-solving and decision-making abilities.
- Comfortable communicating with international customers.
- Willingness to work in rotational night shifts.
- Undergraduate and Graduate candidates are eligible to apply.
- Immediate joiners are highly preferred.

Compensation & Benefits

- CTC up to 6 LPA, based on experience and interview performance.
- 5 Days Working with 2 Rotational Weekly Offs.
- One-way cab facility up to 20 km:

Female employees: One-way cab facility is provided free of cost up to 20 km. Male employees: One-way cab facility is available up to 20 km at 75 per ride.

- Opportunity to work in an international banking process.
- Performance-driven work environment.
- Excellent growth opportunities and learning opportunities.

Ideal Candidate Profile We are looking for candidates who are confident communicators, customer-focused, and experienced in handling international voice interactions.

Candidates with relevant International Voice Process experience, particularly in banking, financial services, or customer support, will be preferred.

How to Apply

Interested candidates can share their updated resume with the HR team using the details below:

Contact Person: HR Neha

Contact Number: (phone hidden)

Email: [email protected]

NOTE: Minimum 1 year of International Voice Process experience is mandatory. Immediate joiners will be given preference.

📌 International Banking Associate (Bengaluru)
🏢 Your Pitchh
📍 Bengaluru