– Inside Sales Representative (ISR) – Google Workspace

Location: Delhi

Experience: 6 months – 2 years

Employment Type: Full-Time

About the Role

We are looking for a dynamic and result-oriented Inside Sales Representative (ISR) to drive Google Workspace business across the SMB and Mid-Market segments. The ideal candidate should have experience in IT, SaaS, Cloud, or Technology sales and be passionate about generating new business opportunities through outbound prospecting, customer engagement, and lead qualification.

The ISR will work closely with Account Managers to achieve business growth and revenue targets. Similar roles in the market emphasize outbound prospecting, pipeline management, CRM discipline, and Google Workspace/Cloud knowledge.

Key Responsibilities

- Generate current business opportunities through cold calling, emails, LinkedIn, and other outbound channels.
- Qualify inbound and outbound leads and schedule meetings for the sales team.
- Build and maintain a healthy sales pipeline in the CRM.
- Identify customer requirements and position Google Workspace solutions accordingly.
- Conduct discovery calls to understand customer pain points and business objectives.
- Collaborate with Account Managers and Presales teams to close opportunities.
- Follow up with customers on quotations, proposals, and commercial discussions.
- Drive renewals, upselling, and cross-selling opportunities within existing accounts.




- Maintain accurate records of customer interactions, opportunities, and forecasts in CRM.
- Achieve monthly, quarterly, and annual revenue and activity targets.
- Stay updated on Google Workspace features, licensing, pricing, and competitive offerings.
- Coordinate with internal stakeholders to ensure a seamless customer onboarding experience.

Desired Candidate Profile

- Bachelor's degree in Business, Marketing, IT, or a related field.
- Up to 2 years of experience in Inside Sales, IT Sales, SaaS Sales, Cloud Sales, or Software Sales.
- Experience selling Google Workspace, Microsoft 365, Cloud, SaaS, or IT Infrastructure solutions is preferred.
- Excellent verbal and written communication skills.
- Strong negotiation and customer relationship management skills.
- Comfortable making outbound sales calls and handling customer objections.
- Good understanding of CRM tools such as Salesforce, Freshworks, HubSpot, or Zoho.
- Self-motivated with a target-driven mindset.
- Ability to work in a fast-paced and collaborative environment.

Preferred Skills

- Knowledge of Google Workspace licensing and productivity solutions.
- Experience working with SMB and Mid-Market customers.
- Understanding of Cloud technologies and SaaS business models.
- Strong presentation and solution-selling skills.
- Excellent follow-up and pipeline management capabilities.

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