Company Description Airattix is a tech-enabled storage and fulfillment marketplace transforming how space is used across India and the UAE. Founded in 2020 and based in Pune, the platform connects people who need storage, parking, or fulfillment space with individuals and businesses that have space to offer. Airattix provides verified spaces, flexible booking options, and citywide access in India and Dubai, creating earning opportunities for property owners and convenience for users.

With a strong focus on convenience, affordability, and reliability, Airattix is known for its customer service, extensive network, and user-friendly web platform, complemented by its app presence. The company is building a community-driven sharing economy around smarter, easier, and more rewarding use of space.

Role Description The Inside Sales Specialist is a full-time, on-site role based in Pune City. This role involves handling inbound and outbound calls, engaging prospects, and converting qualified leads into customers for Airattix’s storage and fulfillment solutions. The specialist will manage the sales pipeline, follow up on inquiries, conduct product demonstrations, and clearly explain platform features, pricing, and benefits.

Day-to-day responsibilities include maintaining accurate records in CRM tools,



coordinating with operations and customer support teams, and ensuring a smooth onboarding experience for both hosts and users. The role also requires tracking performance metrics, gathering customer feedback, and contributing ideas to improve sales processes and customer satisfaction.

Qualifications

- Strong Inside Sales and Lead Generation skills, with experience nurturing prospects through the full sales cycle.
- Customer Service and Customer Satisfaction skills, with the ability to build trust, handle objections, and resolve issues promptly.
- Excellent Communication skills, including clear verbal and written communication in English; proficiency in local languages is an advantage.
- Experience using CRM or sales engagement tools, and comfort working with tech-enabled platforms or marketplaces.
- Ability to work in a quick-paced environment, meet sales targets, and collaborate effectively with cross-functional teams.
- Prior experience in inside sales, telesales, or customer-facing roles in SaaS, logistics, real estate, or marketplace businesses preferred.
- Minimum of a bachelor’s degree or equivalent experience in Business, Marketing, Commerce, or a related field.

📌 Inside Sales Specialist (Pune)
🏢 Airattix
📍 Pune