Company Description

MadSign Media is a creative growth partner specializing in luxury jewelry, D2C, and high-growth Indian brands. The company combines brand, performance, AI, and content into a unified, results-driven system. This integrated approach is designed to deliver measurable, compounding outcomes for clients over time. Team members collaborate with innovative brands and work on data-informed strategies that connect creativity and technology.

Role Description The Information Technology Administrator is a full-time, remote role responsible for supporting and maintaining MadSign Media’s IT infrastructure. Day-to-day responsibilities include providing technical support to team members, managing user access, and ensuring the stability and security of systems and networks. The role involves monitoring system performance, performing routine maintenance and updates, troubleshooting hardware and software issues, and coordinating with vendors or service providers when needed.

The IT Administrator will also assist with implementing IT policies, supporting cybersecurity practices, and documenting procedures to help the organization operate efficiently and securely in a distributed work environment.

Qualifications





- Strong Technical Support and Troubleshooting skills to assist users, resolve issues, and maintain reliable IT operations.
- Experience in Network Administration, including configuring and monitoring network devices, VPNs, and connectivity.
- System Administration proficiency in managing operating systems, user accounts, backups, and security configurations.
- Broad understanding of Information Technology principles, best practices, and emerging tools relevant to remote work environments.
- Experience with cloud-based collaboration tools and remote access solutions (e.g., Google Workspace, Microsoft 365, remote desktop tools).
- Knowledge of cybersecurity fundamentals, including endpoint protection, access control, and data privacy.
- Ability to communicate clearly with non-technical stakeholders and document processes and procedures effectively.
- Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
- Previous experience in an agency, startup, or fast-paced digital workplace is an advantage.

📌 Information Technology Administrator (Delhi)
🏢 MadSign Media
📍 Delhi