/n Edme is looking for Relationship Manager for managing Motor Insurance business through dealer tie ups
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/n Location : West Bengal ( Near Durgapu
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r)
/n Achieve Revenue Targ
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etsGenerate Revenue for Edme & achieve assigned OD targets by Maintaining penetration, current channel acquisition, increasing Average Ticket Size and renewal retention targ
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etsCall periodic meetings with the dealerships (Dealer Principle/ Insurance/sales/workshop Teams) and insurers for critical issue resolution, engagement and revi
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ew.Circulate and initiate dialogues around dealer performance MIS to all the dealers and sales heads for tracking regions of growth/ de-growth and partners’ profitabili
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ty.Dealership Relationship Managem
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entMaintain effective & value adding relationships with all stakeholde
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rs.Create win-win situations for all business stakeholde
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rs.Ensure timely MISP fees disbursement to dealer partne
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rs.Periodically Visit dealership sites,
workshops and maintain formal as well as informal network with th
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em.Resolve dealer queries, B2B partner queries and escalate issues to the Regional Head / Program Manager B2B, as & when requir
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ed.Coordinate & maintain relations with the insurers to ensure smooth and hassle free claim settlemen
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ts.Take feedback from the dealerships / B2B partners on the services and that of the insurance companies to ensure end customer satisfaction and consistent improvement in the services offe
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redTrain
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ingImpart trainings on Basics of Insurance, motor insurance & regulatory guidelines to dealer sales & workshops executiv
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es.Training on customized products and their perks to customers/deale
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rs.Resolve all product & service related queries and escalate issues as & when requir
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ed.
/n Branding & Visibi
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lityMaintain & Track penetration of the produ
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cts.Ensure that service levels are