01 Sep
|
Aspire Software Consultancy
|
Bengaluru
01 Sep
Aspire Software Consultancy
Bengaluru
- Handle end-to-end implementation and support of HRMS software for clients.
- Understand client requirements and assist in requirement gathering and documentation.
- Configure HRMS modules based on client requirements, including Employee Management, Attendance, Leave, Payroll, and other HR processes.
- Conduct UAT (User Acceptance Testing) and coordinate with clients to validate system functionality.
- Perform functional testing and identify, track, and resolve software issues.
- Provide post-implementation support and handle client queries within defined timelines.
- Coordinate with the technical/product development team for issue resolution and product enhancements.
- Use basic SQL queries for data validation, troubleshooting, and reporting.
- Prepare and maintain implementation documents, test cases, user guides, and support records.
- Conduct client/user training and product demonstrations.
- Monitor client issues/tickets and ensure timely resolution as per SLA.
- Gather client feedback and communicate improvement requirements to the internal team.
- Support clients during HRMS upgrades, changes, and new module implementations.
- Maintain positive client relationships and ensure a smooth implementation and support experience.
📌 HRMS Implementation & Support (Bengaluru)
🏢 Aspire Software Consultancy
📍 Bengaluru