Job Description

The Executive – Admissions Operations will be responsible for managing and coordinating the day-to-day admissions processes, ensuring smooth execution of application, documentation, communication, counselling support, and enrolment activities.

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Key Responsibilities / KRAs

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Admissions Process Management

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Manage the end-to-end operational activities related to student admissions.
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Coordinate application processing, document verification, eligibility checks, and admission status updates.
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Ensure all applications and student records are accurately updated in the relevant systems.
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Track applications from enquiry/application stage through admission and enrolment.
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Ensure timely closure of pending applications and documentation.
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Applicant Coordination & Communication

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Communicate with applicants and parents through phone, email, WhatsApp, and other approved channels.
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Provide accurate information regarding programmes, eligibility, admission process, timelines, fees, and documentation.
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Follow up with applicants for pending documents, applications, payments, and other admission formalities.
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Address routine applicant queries and escalate complex issues to the concerned manager.
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Admission Counselling Support

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Support the admissions team in counselling prospective students and parents.
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Coordinate counselling sessions, campus visits, interviews, and admission-related interactions.
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Maintain regular follow-up with prospective students to improve conversion from application to enrolment.
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Assist in identifying and tracking high-potential leads.
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Application & Documentation Management

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Verify submitted documents for completeness and accuracy.
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Maintain organised records of applications, offer letters, admission forms, and supporting documents.
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Coordinate with relevant departments for verification and approval of admission cases.
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📌 Executive Admissions Operations Bengaluru
🏢 ISBR Business School, Bangalore
📍 Bengaluru