Role & responsibilities

Order to Cash

- Responsible for the day to day management of the clients Accounts Receivable portfolio.
- Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements.
- Ensure quick resolution by the Credit Control Team of issues and escalated items
- Manage a complex AR portfolio, negotiates and implements payment solutions with clients.
- Responsible for achieving cash collection and ageing targets
- Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
- Regularly assess all credit management controls and procedures for change and improvement
- Develop strategies and solutions for problematic customers




- Develop strategies and solutions to overcome credit management and credit control challenges
- Is able to develop customer complex account reconciliations
- Ensure cash collection targets are met Confident communicator who is able to articulate complex concepts in a manner that leads to desired outcomes
- Valuable communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes
- Good negotiation skills

Preferred candidate profile *Should be flexible with night shifts.

*Only diversity candidate preferred.

📌 Hiring Alert: Order To Cash-Kolkata
🏢 Capgemini
📍 Kolkata