Company Description Customer Analytics, LLC has spent over two decades helping organizations solve complex business problems through customized software solutions. The company focuses on turning client vision into practical, high-quality outcomes delivered on time and within budget.

Customer

Analytics builds and operates strong technical teams with expertise across diverse technologies and domains. Its clients include global leaders in Retail, Supply Chain Management, Manufacturing, B2B, Education, Consumer Goods, and Health Care. Areas of specialization span Machine Learning, analytical modeling, enterprise software development, data warehousing, business intelligence, mobile, IoT, quality assurance, IT security, and IT service management.

Role Description This full-time, on-site Google Workspace Support role is based in Chennai. The role involves providing day-to-day technical and customer support for Google Workspace tools such as Gmail, Drive, Docs, Sheets, Calendar, and Meet.

Responsibilities include handling user requests, troubleshooting configuration and access issues, managing user accounts and permissions, and assisting with integrations and migrations. The team member will document issues and resolutions, create user guides or FAQs,



and collaborate with other technical staff to improve system reliability and user experience. The role also requires clear communication with internal stakeholders and clients to ensure productive and secure use of Google Workspace across the organization.

Qualifications

- Candidates should possess strong Technical Support and Troubleshooting skills for Google Workspace and related tools.
- Candidates should possess excellent Customer Support and Communication skills for working with diverse user groups.
- Candidates should possess solid Analytical Skills to diagnose issues, interpret logs, and propose effective solutions.
- Relevant experience with Google Workspace administration (user management, security settings, policies, integrations) is beneficial.
- Familiarity with IT service management practices, ticketing systems, and basic IT security concepts is preferred.
- Ability to work collaboratively on-site in Chennai, manage priorities, and respond to issues in a timely manner.
- A diploma or degree in Computer Science, Information Technology, or a related field, or equivalent practical experience, is advantageous.

📌 Google workspace Support (Chennai)
🏢 Customer Analytics
📍 Chennai