Front Office Receptionist

Company Description

Vigilant Forensic Research and Analytics Pvt. Ltd. (VFRA) specializes in structured digital forensic investigations, cybercrime analysis, and expert technical reporting. The organization follows strict evidence-handling protocols to ensure accuracy, integrity, and reliability in every examination.

VFRA's services are designed to support legal and regulatory processes, with a strong focus on technically sound and defensible forensic outcomes. Team members work with sensitive digital evidence and complex cases, contributing to reliable and trusted forensic results.

Role Description

This is a full-time, on-site Front Office Receptionist role based in Dhantoli, Nagpur.

The Front Office Receptionist will serve as the first point of contact for visitors, clients, partners, and other stakeholders. The role involves managing incoming and outgoing calls, directing inquiries to the appropriate team members, maintaining visitor records, scheduling appointments, coordinating with internal departments, managing correspondence, and ensuring a qualified reception environment.

The receptionist will also assist with administrative tasks as required and is expected to maintain confidentiality, professionalism, punctuality, and courteous communication in all interactions.

Key Responsibilities

- Welcome and assist visitors professionally and courteously.
- Handle incoming and outgoing calls and direct inquiries appropriately.
- Manage front-office operations and visitor records.
- Schedule and confirm appointments and meetings.
- Coordinate with internal departments for smooth office workflows.
- Handle routine correspondence and communications.
- Maintain an organized and professional reception area.
- Provide responsive customer service to clients and partners.
- Assist with administrative and office-coordination tasks.
- Maintain confidentiality of company and client-related information.

Qualifications




- Strong telephone etiquette and professional communication skills.
- Previous experience in reception, front-office management, administration, or customer service is preferred.
- Clear verbal and written communication skills.
- Pleasant and professional personality.
- Basic proficiency in MS Office, email, and digital tools.
- Good organizational and time-management skills.
- Ability to multitask and maintain accurate records.
- Professional appearance, punctuality, and reliability.
- Ability to remain calm and solution-oriented when handling queries.
- Minimum 12th / High School qualification.
- Experience in legal, forensic, cybersecurity, consulting, or corporate environments will be an advantage.

? Compensation

Paid Opportunity

Salary Range: ₹20,000 – ₹30,000 per month

Salary will depend on the candidate's qualifications, relevant experience, skills, and suitability for the role.

? Probation

Probation Period: 1 Month

During the probation period, the candidate's performance, professionalism, communication, reliability, and suitability for the role will be evaluated.

? Job Details

Position: Front Office Receptionist

Employment Type: Full-time

Work Mode: On-site

Location: Dhantoli, Nagpur, Maharashtra

Salary: ₹20,000 – ₹30,000/month

Probation: 1 Month

Qualification: Minimum 12th / High School

Experience: Relevant experience preferred; suitable freshers may also apply

? Hiring Process

Application & CV Screening

Initial HR Discussion

Interview

Final Selection & Offer

Shortlisted candidates will be contacted for the next stage of the recruitment process.

? Applicant Privacy

Information submitted during the recruitment process will be used for recruitment, evaluation, communication, and related employment purposes. Candidates are advised not to submit passwords, financial credentials, or other unnecessary confidential information as part of their application.

? How to Apply

Interested candidates can send their updated CV/resume to:

[email protected]

- Subject: Application – Front Office Receptionist – Nagpur

📌 Front Office Receptionist (Nagpur)
🏢 Vigilant Forensic Research And Analytics
📍 Nagpur