01 Sep
|
BankBazaar
|
Ambattur
01 Sep
BankBazaar
Ambattur
Roles and Responsibilities :
- Handle customer inquiries and resolve issues via phone calls, emails, or chats.
- Provide product information, answer questions, and address concerns in a skilled manner.
- Meet sales targets by upselling/cross-selling relevant products/services to customers.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 0-1 year of experience in BPO/Call Centre environment.
- Excellent communication skills for effective interaction with customers over the phone or through digital channels.
- Basic knowledge of computer applications such as MS Office Suite (Word, Excel).
- Ability to work on rotational shifts including evenings, weekends, and holidays.
📌 Fresher (Ambattur)
🏢 BankBazaar
📍 Ambattur