Company Description Alldigi Tech, formerly Allsec Technologies, is a global business solutions provider with over twenty years of experience in Employee Experience Management (EXM) and Customer Experience Management (CXM). The company partners with Fortune 500 organizations and businesses worldwide, delivering high-quality, customized services across multiple industries.

With strategically located delivery centers, Alldigi Tech offers responsive and localized support tailored to specific market needs. Its service portfolio includes payroll management, compliance support, debt collections, healthcare support, fraud prevention, and AML/KYC compliance. A strong focus on technology, innovation, and continuous improvement supports a culture that values client satisfaction and a diverse, talented workforce.

Role Description The Fraud Analyst is a full-time, in office role based in Chennai, responsible for monitoring and analyzing transactions to identify potential fraudulent activity. In this role, the individual reviews alerts and cases, investigates suspicious patterns, and documents findings in line with internal policies and regulatory requirements.

The Fraud

Analyst collaborates with operations, risk, and customer support teams to resolve fraud-related issues, manage chargebacks, and recommend controls to reduce future exposure. Day-to-day tasks include using analytical tools, preparing reports, maintaining accurate records,



and participating in process improvements to strengthen fraud prevention frameworks. The role also involves clear communication with internal stakeholders and, when required, external partners to ensure timely and effective resolution of fraud incidents.

Qualifications

- Candidates should possess strong Fraud Prevention and Fraud Analysis skills, including experience identifying, investigating, and mitigating suspicious activity.
- Candidates should possess solid Analytical Skills, with the ability to interpret data, recognize trends, and draw data-driven conclusions.
- Candidates should possess experience handling Chargebacks, including case review, documentation, and coordination with relevant teams or financial institutions.
- Candidates should possess clear and professional Communication skills, with the ability to convey complex findings to both technical and non-technical stakeholders.
- Bachelor’s degree in finance, business, statistics, economics, accounting, or a related field is preferred.
- Knowledge of AML/KYC principles, financial services operations, or contact center environments is beneficial.
- Proficiency with spreadsheets, reporting tools, and case management systems, along with attention to detail and strong problem-solving abilities.
- Ability to work ethically, maintain confidentiality, and adhere to organizational policies, including those related to workplace safety and anti-harassment resources such as SHe-Box.

📌 Fraud Analyst (Chennai)
🏢 Alldigi Tech
📍 Chennai