Key Responsibilities

- Welcome and assist patients and visitors in a courteous and professional manner.
- Manage patient appointments, registrations, and follow-ups.
- Answer phone calls, respond to inquiries, and direct calls appropriately.
- Maintain patient records, registration details, and appointment schedules.
- Coordinate with doctors, nurses, and other staff for patient flow and scheduling.
- Handle billing, payment collection, receipts, and basic cash handling.
- Verify patient details, insurance information, and required documents.
- Ensure the reception and waiting area is clean, organised, and patient-friendly.
- Maintain confidentiality of patient information and clinic records.
- Manage incoming emails, messages, reports, and courier deliveries.

Requirements & Qualifications

- Bachelor’s degree or diploma in any field.
- Previous experience as a receptionist, front office executive,



or clinic/hospital receptionist is an advantage.
- Good communication skills in English and Malayalam.
- Basic computer knowledge and proficiency in MS Office/clinic management software.
- Strong interpersonal and customer service skills.
- Ability to multitask and manage patients professionally in a fast-paced environment.

Preferred Skills

- Pleasant personality and professional appearance.
- Basic knowledge of medical terminology is a plus.
- Positive organizational and time-management skills.
- Ability to maintain patient confidentiality and professionalism.

Please share your resume ; +91 90480 02268 , [email protected]

Pay: ₹12,029.42 - ₹18,563.62 per month

Benefits

- Paid sick time
- Provident Fund

Work Location: In person

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