Job Title: AVP/VP - F&A; Delivery Head - Mumbai/Bangalore

Position Overview Candidate expectation & Responsibilities: The Delivery Head –a senior leadership role accountable for end‑to‑end delivery of Finance & Accounting (F&A;) operations for a large engagement. The role owns service delivery excellence, financial performance, client satisfaction, and transformation agenda.

This position requires a strong blend of domain expertise in F&A;, large‑scale delivery management, stakeholder leadership, and continuous transformation to drive business outcomes, margin improvement, and account growth.

Key Responsibilities Delivery & Strategic Leadership

- Own overall delivery strategy and execution for F&A; services across CBG & CMI accounts, aligned to enterprise objectives and client outcomes.
- Act as the executive delivery owner for large and strategic engagement, ensuring consistent performance against SLAs, KPIs, and contractual commitments.

Operational Excellence

- Lead end-to-end delivery of Finance & Accounting services including Accounts Payable, Accounts Receivable, Record to Report, FP&A;, Tax, Treasury, and Management Reporting.
- Ensure stable, scalable, and compliant operations while managing high transaction volumes and complex client requirements.

Client & Stakeholder Management

- Serve as a trusted advisor and escalation point for client leadership, ensuring proactive governance, issue resolution, and value creation.
- Identify opportunities for process optimization, scope expansion, and transformation-led growth within existing accounts.





Transformation & Process Optimization

- Drive continuous improvement through Lean, Six Sigma, automation, analytics, and digital enablement initiatives.
- Lead transformation programs focused on productivity gains, cycle time reduction, accuracy improvement, and cost optimization.

Financial Ownership

- Own P&L; for assigned portfolios, including revenue assurance, cost optimization, margin improvement, and financial governance.
- Track and drive efficiency levers to meet profitability and growth targets.

People & Talent Leadership

- Build, mentor, and lead large, multi-location delivery teams including Delivery Managers, Process Leads, and Subject Matter Experts.
- Foster a performance-driven culture with focus on capability building, leadership pipeline, and employee engagement.

Risk, Compliance & Governance

- Ensure full compliance with regulatory standards, internal controls, client policies, and audit requirements.
- Proactively manage delivery risks, data security, and business continuity.

Technology & Innovation Enablement

- Champion adoption of automation platforms, intelligent workflows, analytics, and AI‑led solutions to enhance delivery efficiency and client value.




- Partner with technology and transformation teams to future‑proof service delivery.

Reporting & Governance

- Provide regular executive-level reporting to senior leadership and clients, covering delivery health, financial performance, risks, and improvement actions.
- Lead structured governance forums including MBRs, QBRs, and executive reviews.

Qualifications & Experience

- Bachelor’s degree in finance, Accounting, Business Administration, or related discipline; CA /ICWA preferred.
- 25+ years of experience in F&A; operations with significant delivery leadership exposure in BPS workplace.
- Proven experience managing large engagements with strategic outlook- end to end ownership is key.
- Strong understanding of global finance trends, evolving operating models, risk and compliance understanding.
- Demonstrated success in leading digital transformation
- Experience managing geographically distributed teams and global clients -Manufacturing exposure will be an added strength.

Key Competencies

- Executive Delivery Leadership
- Client Partnership & Influence
- Operational & Financial Acumen
- Transformation & Change Leadership
- Risk & Governance Management
- People Leadership & Succession Development
- Strategic Thinking & Decision Making
- Technology & Digital Enablement

Location & Travel

- Base location as per organizational requirement- Thane-Mumbai/Electronic City Bangalore
- Willingness to travel to client locations and delivery centers as needed

📌 F&A Delivery Head - AVP/VP - Mumbai/Bangalore
🏢 Golden Opportunities
📍 Mumbai